Shipping policy

At DRENCH’D STUDIO’S, every piece is crafted with attention to detail. Since most of our products are made-to-order, we take time to ensure quality before shipping.

Processing Time

All orders are processed within 10–14 business days.

Once your order is ready, it will be shipped immediately.

Please note:

  • Orders are not shipped on Sundays or public holidays.

  • During high demand or sale periods, processing time may be slightly extended.



Shipping Time

  • Within India: 3–7 business days after dispatch

  • International Orders: 7–15 business days (depending on location)



Shipping Charges

  • Shipping charges are calculated at checkout based on your location.

  • We may offer free shipping during promotional periods.


Order Tracking

Once your order is shipped, you will receive a tracking ID via email or WhatsApp within 24 hours of dispatch.


Delays

DRENCH’D is not responsible for delays caused by:

  • Courier partners

  • Natural calamities

  • Incorrect shipping details provided by the customer

However, we will assist you in tracking and resolving any issues.

 

Incorrect Address / Failed Delivery

If a delivery fails due to:

  • Incorrect address

  • Customer not available

  • عدم answering courier calls

The order may be returned to us.

In such cases:

  • Re-shipping charges will be applicable.

  • No refunds will be issued for failed deliveries.


Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery

  • Email us at drenchd.in@gmail.com with photos and order details

We will investigate and provide a resolution.


Contact Us

For any shipping-related queries:

DRENCH’D STUDIO’S

📍 NO 29 188 18 S, Thekkarayil Plaza, Naikkanal, Thrissur, Kerala – 680001, India

📧 drenchd.in@gmail.com

📞 +91 6282404407